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They are ugly and when I attempted to return them found out they do not honor free returns anymore. By the time i paid for shipping I should’ve just kept them. I use to purchase often and would’ve been happy with a online credit to spend later. Will not be buying from limelush again.
Hi Michelle,
Thanks for reaching out and providing your feedback, though we are sorry to hear that these shoes were not what you expected!
Lime Lush greatly appreciates your support and loyalty over the past few years. As we continue to grow and evolve, we are constantly evaluating our policies to ensure that we are providing the best possible service and lowest costs to our customers.
With the recent increase in carrier shipping costs, we have made the difficult decision to discontinue offering prepaid shipping labels for customer returns. We understand that this may be disappointing news for some, but we want to be transparent about the reasoning behind this change.
We understand that returns are an important part of your shopping experience, and we want to ensure that our return policy remains fair and transparent. We appreciate your understanding and support as we make these changes, and we look forward to continuing to serve you in the future.
If you have any questions or concerns, please don't hesitate to let us know!
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