Hi Ramona,
Thank you for taking the time to share your feedback—we’re sorry to hear about your experience and understand how frustrating this must be.
After reviewing our system, we were unable to locate your original message, and we sincerely apologize if it was missed. We’ve now sent you a follow-up email with a direct link and instructions to complete your return. If you have any questions or need further assistance, please don’t hesitate to reach out—we’re here to help. We truly appreciate your business and hope to have the opportunity to provide you with a better experience moving forward.❤️
Lime Lush Support