Hi Mariah,
Thank you for taking the time to share your experience. We understand how frustrating sizing issues can be, especially when exchanges aren’t an option.
As outlined in our returns policy, we don’t offer exchanges, but we do accept returns on eligible items so you can return and repurchase in the size that fits best. We always encourage shoppers to review the hand-measured details in the “Size & Fit” section before ordering to help avoid sizing surprises.
If you’d like any guidance on sizing or need assistance with a return, please don’t hesitate to reach out. We’re here to help make the process as smooth as possible.
We appreciate your feedback!
-Lime Lush Team ❤️